1. Who we are
Bradford Grinders (UK) Ltd is the data controller for this website. We are registered in England & Wales and our principal trading address is in Bradford, West Yorkshire. If you have any questions about how we handle your data, please contact us:
Bradford Grinders (UK) Ltd
Bradford, West Yorkshire
Email: sales@bguk.co.uk
Tel: 01274 733141
2. What data we collect and why
Enquiry form
When you submit an enquiry via our contact form, we collect:
- Your name
- Your email address
- Your telephone number (optional)
- The content of your message
Legal basis: Legitimate interests (responding to your enquiry) / Pre-contractual steps.
Retention: This data is sent directly to us by email and retained only as long as needed to handle your enquiry. We do not store it in any database.
3. Cookies
This website does not use cookies of any kind — no analytics cookies, no advertising cookies, no session cookies. You will not be tracked across sessions or across other websites.
4. Third-party services
Font files
This website uses the Plus Jakarta Sans typeface, served directly from our own servers. No font files are loaded from Google or any other third party, so no data is transferred to external font providers when you visit.
Email delivery
Enquiry form submissions are delivered via Zoho Mail (smtppro.zoho.com). Zoho processes the message content transiently to route the email. Their privacy policy is available at zoho.com/privacy.html.
5. Who we share your data with
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data from your enquiry is seen only by Bradford Grinders (UK) Ltd staff. We do not transfer personal data outside the UK or EEA.
6. Your rights under UK GDPR
You have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your data where there is no compelling reason to keep it
- Restriction — ask us to limit how we use your data
- Objection — object to processing based on legitimate interests
- Portability — receive your data in a structured, machine-readable format
To exercise any of these rights, email us at sales@bguk.co.uk. We will respond within one calendar month.
7. Right to complain
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the UK's supervisory authority:
Information Commissioner's Office (ICO)
ico.org.uk/make-a-complaint
Helpline: 0303 123 1113
8. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page will always reflect the most recent version. Material changes will be noted here.